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99.99% Uptime Guaranteed
You are guaranteed 99.99% uptime or we will credit your account 5% for every 30
minutes of downtime!
IBM® Canada Data Cener
The mxSENTRY and Hosted Email servers are co-located at IBM® Canada's
Carrier Grade Data Center.
14 Day Satisfaction Guarantee!
If for any reason you are not satisfied with the service you are getting from
Netdexia.com, simply cancel within 14 days and get your money back!
24 x 7 x 365 Technical Support
Technical support is provided to our clients through our helpdesk 24
hours a day, 7 days a week, every day of the year.
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Terms of Service
The following
terms and conditions constitute the full and complete
Agreement between the user and NETDEXIA.COM COMPANY
(hereinafter known as "NetDexia.com"). Use of the
NetDexia.com Hosted Email, Spam Filtering, Support Services,
and/or any NetDexia.com software acknowledges the user's
Agreement to be bound by these terms. The terms outlined
below replace any previous agreements or negotiations
between the user and NetDexia.com, whether made orally or in
written form, including statements made at any time by any
NetDexia.com representative.
1. Email
Services
In accordance
with the terms of the Agreement, NetDexia.com agrees to
provide spam filtering and email hosting services
(collectively referred to as "Email Services"), according to
the plan selected and activated by the user. NetDexia.com
has the right to change, amend, and/or otherwise alter the
services it provides without giving the user prior notice.
The user also agrees to receive periodic updates and
services. The terms of service for Email Services are set
forth in Appendix A.
2. Domain
Registration Services
The registration
of domain names for users are governed by the NetDexia.com
Registrant Agreement and Uniform Domain Name Dispute
Resolution Policy ("UDRP Policy"). The terms of the
Registrant Agreement and UDRP Policy are incorporated into
this agreement as set forth on the following web pages:
3. Payment
of Fees
3.1 The
following fees are charged when applicable and are
subject to change with 14 days notice.
-
Services Fees
-
Domain
Registration Fees
-
Product
Fee
3.2
NetDexia.com reserves the right to give special offers
which may or may not be more favourable than the terms
into which the user originally entered. Any such offers
shall not affect the existing rights and
responsibilities of each party.
3.3
NetDexia.com charges periodic service fees which may be
refundable as further defined elsewhere in this
document. Depending upon the services ordered,
NetDexia.com may charge the user for Domain Registration
Fees, and reserves the right to make the charges upon
notice to the user. Furthermore, NetDexia.com has the
right to alter, amend or delete charges at its sole
discretion. NetDexia.com further reserves the right to
institute new services and charge fees with regards to
the new services as it deems appropriate.
3.4
Payment of Fees: The following forms of payment are
accepted: credit card (American Express, Visa,
Mastercard, Discover), personal check, cashier's check,
money order, bank draft, wire transfer or PayPal.
3.5 Payment
by credit card
3.5.1.
Before the user's account is activated, the user
agrees to allow NetDexia.com to charge their credit
card the agreed-upon service fee, along with any
installation charges, registration fees, or any
other charges further defined in this service
agreement. The user further authorizes NetDexia.com
to charge his or her credit card for all period fees
either at a reasonable amount of time before, or at
the beginning of, the period. The user will keep
NetDexia.com or any of its billing partners apprised
of valid credit card information for the purpose of
paying NetDexia.com's fees as these fees come due.
Refusal to pay any charge or portion thereof will be
grounds for account suspension and/or termination at
NetDexia.com's sole discretion, as described in
Paragraph 8.
3.6
Payment by check
3.6.1
To pay by check, the user must submit a check in
either U.S. or Canadian dollars drawn against a bank
in either the U.S. or Canada. Until the amount of
the check has cleared that particular bank,
NetDexia.com is not obligated to initiate service.
Unless the user hass established a credit account
with NetDexia.com, when any subsequent fees are
involved, payment is due and payable as soon as the
invoice is received. In no instance is payment due
later than the expiration of the last day of the
previous period without regard to invoice. It is
the user's responsibility to be certain that
NetDexia.com receives the payment. If a check or
any portion thereof is refused, rejected or returned
for any reason, an administration fee of $25.00 will
be assessed to the user. Furthermore, refusal,
rejection or return of any such check or any portion
thereof is grounds for account suspension and/or
termination at NetDexia.com's sole discretion as
described in Paragraph 8.
3.6.2
In order to avoid any service interruptions, it is
recommended that the user submit payment to
NetDexia.com in advance of the current period
expiration date so that it reaches NetDexia.com
before the renewal.
3.7
Refunds of fees are only made for pre-paid service fees
beyond the renewal date after the Agreement is
terminated (see paragraph 8.1). Refunds are pro-rated
based on the number of days for which service remains as
of the renewal date. NetDexia.com may also grant other
refunds under circumstances it deems appropriate without
waiving any other rights.
3.8 Payment
by Wire Transfer
3.8.1
The user agrees to reimburse NetDexia.com all
service charges incurred to receive wire payments.
Wire transfers made in excess of the amount due are
non refundable. The excess payment will be applied
as a credit to the user's account which can be used
for future services.
4. License
NetDexia.com
grants the user a non-exclusive, limited, personal,
non-transferable license to use the NetDexia.com Email
Hosting and Spam Filtering Service for the term of the
agreement, pursuant to the terms and conditions set forth in
this agreement.
5.
Acceptable Use
NetDexia.com
strictly enforces the following terms of acceptable use set
forth in this paragraph. The user agrees to maintain his or
her actions in full accordance with these terms and failing
to comply is cause for immediate suspension and possible
termination under Paragraph 8.
5.1 The
user will not violate the laws, regulations, ordinances
or other such provisions of any applicable Federal,
Provincial, or Municipal government.
5.2 The
user agrees not to harm minors or perform any activity
which could cause this kind of harm.
5.3 The
user will not undertake any action which encourages or
constitutes any threat of harm to any person or
property.
5.4 The
user will not send any advertisements, commonly known as
spam. The following actions regarding spam are
prohibited:
-
Spam
includes but is not limited to bulk mailing of
commercial advertisements, informational
announcements, charity requests, petitions, and
political or religious emails. These messages may
only be sent to people who have specifically asked
for them.
-
Forging, altering or removing electronic mail
headers - any domain that sends stealth spam will be
terminated without warning and without refund.
-
Sending
"mail bombs" - defined as sending numerous copies of
the same or similar messages with the intent to
disrupt a server or account.
-
Spamming newsgroups - most newsgroups will not
tolerate spam, and inappropriate postings may be
grounds for account cancellation. Sending a spam
message to different off-topic newsgroups is
unethical.
-
Harassment or intimidation of others via email -
harassment may include language, frequency of
messages or the size of messages. A single unwelcome
message may be considered harassment. If the user is
asked to stop sending mail to a receiver, the user
must do so immediately.
-
Providing spamware - Spamware is any type of
software used to send spam or to gather email
addresses for the purpose of sending spam. The user
is also prohibited from placing links to such
software on their site. To do so means the removal
of or cancellation of the account.
Using the service of another provider, including but
not limited to, the use of third-party address lists
to promote a web site hosted by or through
NetDexia.com. This is called spamvertising and this
Agreement will treat this as if the spam was sent
through the NetDexia.com servers.
5.5 The
user will not make any type of inappropriate
communication to any Newsgroup, Mailing List, Chat Room
or Internet Forum.
5.6 The
user is prohibited from making or attempting
unauthorized access of any NetDexia.com account. This
policy holds for the NetDexia.com customer accounts as
well.
5.7 The
user is prohibited from infringing upon any copyright,
trademark, patent, trade secret, or other proprietary
right of any third party including but not limited to
the unauthorized copying of copyrighted material, the
digitization of and distribution of photos from
magazines and books, or any other copyrighted material
and the unauthorized transmittal of copyrighted
software.
5.8 The
user will not collect or attempt to collect personally
identifiable information or any person or entity without
their express written consent. Records of this written
consent must be kept throughout the terms of the
Agreement and for three years thereafter.
5.9 The
user will not undertake any action that could be or is
potentially harmful to the NetDexia.com server
structure.
5.10 The
user will not sublease their account or offer free space
to other clients unless the user has purchased a
designated plan to do so.
5.11 The
following uses of the account are prohibited.
-
Accounts cannot provide material that is grossly
offensive, including blatant expressions of racism,
hatred or bigotry.
-
Accounts cannot promote or provide instructional
information about illegal activities or promote
physical harm against a group or individual.
-
Accounts cannot be used to transmit material that
exploits children under the age of 18.
-
Accounts cannot infringe upon any copyright,
trademark, patent, trade secret, or other
proprietary right of any third party including but
not limited to the unauthorized copying of
copyrighted material, the digitization of and
distribution of photos from magazines and books, or
any other copyrighted material and the unauthorized
transmittal of copyrighted software.
-
Accounts cannot distribute information regarding
creating and/or sending viruses, worms, Trojan
Horses, pinging, flooding, mailbombing, or denial of
service attacks, or anything that disrupts other
clients' ability to use the network or any connected
system.
-
Accounts cannot advertise, transmit or make
available any software product that is designed to
violate this Agreement including spam initiation
software, initiation of pinging, flooding, mail
bombing, denial of service or software piracy.
5.12 The
user will not abuse our SMTP mail server. Abuse is
defined in Appendix A
6. Term
The initial
period of this Agreement shall be one (1) month with
automatic renewal for additional months after the expiration
of the initial term. NetDexia.com reserves the right to
accept pre-payment of renewal periods and may occasionally
offer incentives for such pre-payment. The term of the
Agreement will however, remain one (1) month.
7. Ownership
of Intellectual Property and Confidentiality
7.1 The user
acknowledges that all right and title to any NetDexia.com
intellectual property - which includes but is not limited to
NetDexia.com customer service and maintenance tools -
remains the property of NetDexia.com. The user has no
right, title or interest therein. The user also agrees that
he or she will not provide access to these services to any
third party. Further, the user agrees not to assist any
third party in any way to translate, decompile, reverse
engineer, disassemble, modify, reproduce, rent, lease,
license, distribute, market or otherwise dispose of any
portion of the NetDexia.com services. NetDexia.com retains
any and all rights or titles to any engineering, coding,
programming or customer service work or other modification
of the NetDexia.com service.
7.2 During the
term of this agreement, the user will likely have access to
certain information and materials relating to the
NetDexia.com business, customers, software technology, and
marketing which are treated as confidential (hereinafter
"Confidential Information"). The user agrees to at all
times during the term of this Agreement and otherwise as set
forth in this Agreement to (a) hold this information in
confidence and not disclose or reveal it to any person or
entity without the express prior written consent of
NetDexia.com; and (b) not to use or disclose any
confidential information for any purpose at any time other
than pursuant to the user's rights under the Agreement for
the purpose intended. The user's obligation to protect
confidential information will continue for as long as the
information is a trade secret under applicable law and shall
continue for three (3) years following termination of this
Agreement if the confidential information involved is not a
trade secret.
8.
Suspension and Termination
8.1 Suspension
- At the sole discretion of NetDexia.com, for any reason
outlined in this Agreement, or in the event the user
breaches any term of this Agreement including but not
limited to Section 4 (Payment policy) and Section 3
(Acceptable Use Policy), NetDexia.com may deactivate the
user's account by deactivating any access by the user or by
web users to any information posted by the user on their
NetDexia.com account. Suspension shall specifically include
the disabling of the user's domain and/or access to
information or data related to the breach. In the event of
any such suspension, the user will be notified and given an
opportunity to correct such a breach. In the event that it
is not corrected in ten (10) days the account may be
terminated. Service charges will continue to accrue on
suspended accounts as if they were not suspended. The user
is responsible for any charges during such a period of
suspension.
8.2
Termination - This Agreement in its entirety will remain in
full force and effect until it is terminated. Termination
includes the removal of any and all of the user's
information from the NetDexia.com servers. Such information
or data may or may not be made available to the user after
such a termination. This Agreement may be terminated either
(a) after a suspension period or (b) by either party upon 30
days notice in advance of a renewal period for any reason.
8.3 In the
event of termination, there will be no refund provided to
the user. In addition, NetDexia.com may charge the user an
additional termination fee not to exceed $100.00 at its
discretion. This fee will not affect the rights of
NetDexia.com to recover losses, damages, indemnity, defense
costs, collection costs, and/or attorneys fees or other
costs of any kind that may be applicable under laws of the
Province of Ontario.
8.4 In the
event of any termination any services fees paid in advance
beyond the next renewal date following the notice period
will be refunded to the user. This refund will not include
any installation fees, Domain Registration fees or other
fees which are all non-refundable.
9. Survival
Sections 2, 3,
4, 7, 8, 10, 11, 12, 14, 15, 16, 17, and 18 shall survive
the termination of this Agreement and shall remain in full
effect after any such termination.
10. Notice
10.1
NetDexia.com will send any notice to the user via email at
the address provided by the user to NetDexia.com at the
beginning of the Agreement or as NetDexia.com is
subsequently advised. Notice to the user at this email
address is deemed sufficient regardless of the user's
receipt of such email. If the user wishes to update the
email address, NetDexia.com should be contacted by email
through the following address: clients@NetDexia.com.net.
10.2 Any
notice from the user to NetDexia.com shall be made via certified mail to
the following address:
NETDEXIA.COM COMPANY
11.
Warrantees and Limitations
11.1
NetDexia.com will make every reasonable effort to ensure the
operation of the NetDexia.com service. However, due to many
events that are beyond the control of NetDexia.com,
NetDexia.com does not in any way warrant or otherwise
guarantee the availability of the NetDexia.com system or
servers and is in no way responsible for any delay or loss
of data, lack of connection, slow connection, or any other
such issues, due either to the active or passive negligence
of NetDexia.com.
11.2 THE
NetDexia.com SERVICE IS PROVIDED ON AN "AS-IS" BASIS, AND
WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT WITHOUT LIMITATION, ANY IMPLIED
WARRANTY, MERCHANTIBILITY, OR FITNESS FOR A PARTICULAR
PURPOSE.
11.3 In
general, NetDexia.com has no control over information
contained on the Internet. Information obtained from the
user over the Internet may be inaccurate, offensive, or in
some cases even illegal. NetDexia.com accepts no
responsibility for what the user receives from the
Internet. The user must verify the accuracy, legality, and
ownership of the information received on the Internet, as
well as the reputation of the individuals with whom they may
deal. NetDexia.com provides no warrantee for any goods or
services that are obtained over the Internet nor the
compatibility of any such services with the NetDexia.com
system.
11.4 The user
waives any claim for damages of any kind whether direct,
indirect, special, exemplary, punitive, incidental or
consequential, loss of profits or loss of business as the
result of any action taken in response to any claim of
copyright infringement without regard to whether or not the
material claimed to have been infringing is actually
infringing.
11.5 THE TOTAL
REMEDY AVAILABLE TO THE USER AS THE RESULT OF ANY BREACH OF
THIS AGREEMENT, NEGLIGENCE OR ANY ACTION OR FAILURE TO ACT
WHETHER INTENTIONAL OR OTHERWISE SHALL BE THE TOTAL AMOUNT
OF SERVICES FEES PAID BY THE USER TO NetDexia.com IN THE
THREE MONTHS IMMEDIATELY PROCEEDING ANY ALLEGATION OF
ENTITLEMENT TO SUCH REMEMDY. IN NO EVENT SHALL NetDexia.com
BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, OR
LOSS OF BUSINESS S THE RESULT OF ANY SUCH ACTION OR INACTION
WITHOUT REGARD TO THE LIKELIHOOD OF ANY SUCH DAMAGES.
12.
Assignment
This Agreement
is not transferable or assignable except that NetDexia.com
may assign its rights hereunder to anyone or any entity who
shall become a principle owner or shareholder of
NetDexia.com. Any other attempted transfer or assignment of
rights hereunder shall be null and void ab initio.
13. Force
Majeure
This Agreement
is not transferable or assignable except that NetDexia.com
may assign its rights hereunder to anyone or any entity who
shall become a principle owner or shareholder of
NetDexia.com. Any other attempted transfer or assignment of
rights hereunder shall be null and void ab initio.
14.
Indemnity
14.1 The user
agrees to fully indemnify and defend and hold harmless
NetDexia.com from any and all third party claims, causes of
action, demands, costs, damages, including both direct and
consequential damages, specifically including attorneys
fees, and costs, expert fees and costs and mediation and/or
arbitration fees, and costs incurred (whether paid or not)
as the result of any breach or claim of breach of this
Agreement or negligence whether active or passive or any
negligence of NetDexia.com in any way related to the user's
use of the service or any portion thereof.
14.2 The user
agrees to fully defend and indemnify and hold harmless
NetDexia.com from any and all third party claims, causes of
action, demands, costs, damages including both direct and
consequential damages, specifically including attorneys fees
and costs, expert fees and costs and mediation and/or
arbitration fees and costs incurred (whether paid or not) as
the result of any violation or claimed violation of any
copyright or other intellectual property of any third party
which is in any way related to the user's NetDexia.com
account or any part thereof. Choice of counsel remains
exclusively that of NetDexia.com.
14.3 The user
agrees that upon assignment of a user ID and password that
the account information will remain confidential and the
user assumes all responsibility of any loss, theft or other
destruction of any data as the result of any access to the
user's account via the use of the user ID. The user further
agrees to defend and indemnify and hold NetDexia.com from
any and all third party claims, causes of action, demands,
NetDexia.com costs, damages including both direct and
consequential damages, specifically including attorneys fees
and costs, expert fees and costs and mediation and/or
arbitration fees and costs incurred (whether paid or not) as
the result of any claim for damages in any way related to
the disclosure of your confidential user ID and Password
information. Choice of counsel remains that of NetDexia.com.
15. Choice
of Law
This Agreement
is interpreted under the laws of the Province of Ontario
without regard to any conflict of law provisions. Any
action between the parties to this agreement for the breach
of the agreement or any action or claim in any way relating
thereto shall be venued in the Courts of the Province of
Ontario, Regional Municipality of Peel. The parties to this
agreement hereby consent to jurisdiction in that court and
agree to accept service by mail and hereby waive any defence
of any kind related to jurisdiction or venue.
16. No
Agency
NetDexia.com is
not the agent, partner or joint venturer in any respect of
the user.
17.
Severability
If any term,
clause or provision hereof is ruled by a court of competent
jurisdiction to be invalid, such invalidity shall not affect
the validity or operation of any other term, clause or
provision, and such invalid term, clause or provision shall
be deemed to be severed from the Agreement.
18.
Amendment
NetDexia.com
may without advance notice amend this Agreement from time to
time, and will do so by posting the new Agreement on the
NetDexia.com web site in place of the old. Each and every
such amendment shall become effective immediately for all
pre-existing and future accounts.
Appendix A
In consideration
of the mutual promises herein, the receipt and sufficiency
of which are hereby acknowledged, the parties agree as
follows:
-
TERMS OF
SERVICE
NETDEXIA.COM COMPANY (here in referred to as “NetDexia.com”)
provides its email services to the end user (“you”,
“your”), subject to the terms of service set out in this
agreement ("TOS"), which may be updated by us from time
to time without notice to you. You can review the most
current version of the TOS at any time at: http://www.netdexia.com/.
In addition, when using particular NetDexia.com
services, you are subject to any posted guidelines or
rules applicable to such services, which may be posted
from time to time. All such guidelines or rules are
hereby incorporated by reference into the TOS.
-
DESCRIPTION
OF SERVICE
Your payment obligations with regard to the Service are
as set out in your subscription application.
(a) NetDexia.com currently provides users with access to
the email service with the functionality described in
your subscription application (the "Service"). Unless
explicitly stated otherwise, any new features that
augment or enhance the current Service shall be subject
to the TOS. You understand and agree that neither
NetDexia.com nor its suppliers assume responsibility for
the timeliness, deletion, mis-delivery, non-delivery or
failure to store or accurately store, any user
communications, addresses or personalization settings.
(b) You are responsible for obtaining access to the
Service and that access may involve fees to NetDexia.com
or third party fees (such as Internet NetDexia.com or
airtime charges).
(c) You must provide and are responsible for all
equipment necessary to access the Service.
-
CERTAIN
SUBSCRIPTION OBLIGATIONS
You agree to: (a) provide true, accurate, current and
complete information about yourself as prompted by the
Service's subscription form ("Subscription Data"); and
(b) promptly update the Subscription Data to keep it
true, accurate, current and complete. If you provide any
information that is untrue, inaccurate, not current or
incomplete, or NetDexia.com or its suppliers have
reasonable grounds to suspect this, NetDexia.com or its
suppliers have the right to suspend or terminate your
account and refuse any and all current or future use of
the Service (or any portion thereof), including any
transition rights.
NetDexia.com is concerned about the safety and privacy
of all its users, particularly minors. For this reason,
if you wish to allow anyone else access to the Service,
you should assist them in setting up any relevant
accounts and supervise their access to the Service.
Allowing anyone access, means s/he will be able to
access all components of the Service. As the subscriber,
it is your responsibility to determine whether any of
the Services and/or Content (as defined in Section 6
below), which may be delivered to you, are appropriate
for any person to whom you allow access.
-
NETDEXIA.COM
PRIVACY POLICY
Subscription Data and certain other information about
you is subject to our Privacy Policy attached as Exhibit
1.
-
MEMBER
ACCOUNT, PASSWORD AND SECURITY
You may receive a password and account designation upon
completing the Service's subscription process. You are
responsible for maintaining their confidentiality, and
for all activities that occur under your password or
account. You agree to (a) immediately notify
NetDexia.com of any unauthorized use of your password or
account or any other breach of security, and (if
applicable); and (b) exit from your account at the end
of each session. NetDexia.com, and its suppliers, cannot
and will not be liable for any loss or damage arising
from your failure to comply with this Section 5.
-
MEMBER
CONDUCT
All information, data, text, software, music, sound,
photographs, graphics, video, messages or other
materials ("Content"), transmitted over the Service, by
you or others using your account are your
responsibility. You, and not NetDexia.com, are entirely
responsible for all Content that you, or others to whom
you provide access, send, post, or otherwise make
available via the Service. NetDexia.com does not control
the Content made available via the Service and, as such,
does not guarantee the accuracy, integrity, quality or
appropriateness of such Content for any particular
viewer. By using the Service, you may be exposed to
Content that is offensive, indecent or objectionable,
including spam, or which may contain viruses, and other
destructive elements. Under no circumstances will
NetDexia.com or its suppliers be liable in any way for
any Content, including, but not limited to, for any
errors or omissions in any Content, or for any loss or
damage of any kind incurred as a result of the use or
viewing of any Content posted, emailed, transmitted or
otherwise made available via the Service.
You agree to not use (or permit others to use) the
Service to:
(a) send, post, email, transmit or otherwise make
available (collectively “send”) any Content that is
unlawful, harmful, threatening, abusive, harassing,
tortious, defamatory, vulgar, obscene, libellous,
invasive of another's privacy, hateful, or racially,
ethnically or otherwise objectionable;
(b) harm minors in any way;
(c) impersonate any person or entity, or falsely state
or otherwise misrepresent your affiliation with a person
or entity;
(d) forge headers or otherwise manipulate identifiers in
order to disguise the origin of any Content transmitted
through the Service;
(e) send any Content that you do not have a right to
make available under any law or under contractual or
fiduciary relationships (such as, without limitation,
inside information, proprietary and confidential
information);
(f) send any Content that infringes any patent,
trademark, trade secret, copyright or other proprietary
rights ("Rights") of any party;
(g) send any unsolicited or unauthorized advertising,
promotional materials, "junk mail," "spam," "chain
letters," "pyramid schemes," or any other form of
unauthorized solicitation, or otherwise violate our
abuse policy attached as Schedule B;
(h) send any material that contains software viruses,
worms or any other computer code, files or programs
designed to interrupt, destroy or limit the
functionality of any computer software or hardware or
telecommunications equipment;
(i) interfere with or disrupt the Service or servers or
networks connected to the Service, or disobey any
requirements, procedures, policies or regulations of
networks connected to the Service;
(j) intentionally or unintentionally violate any
applicable local, provincial, state, national or
international law, including, but not limited to, rules,
orders and regulations having the force of law;
(k) violate applicable laws regarding transmission of
technical data exported from the country in which you
reside;
(l) take any action that imposes an unreasonable or
disproporionately large load on the NetDexia.com or its
suppliers; or
(m) "stalk" or otherwise harass another.
You agree NetDexia.com and its suppliers do not, and
NetDexia.com agrees it, and its suppliers, shall not
without cause, pre-screen Content, but shall have the
right (but not the obligation) in their sole discretion
to refuse or move any Content that is available via the
Service, including without limitation any Content that
violates the TOS or is otherwise objectionable. You
agree to evaluate, and bear all risks associated with,
the use of any Content, including any reliance on the
accuracy, completeness, or usefulness of such Content,
and acknowledge that you may not rely on any Content
created by, or submitted to, NetDexia.com.
You agree NetDexia.com (or its suppliers) may preserve
and disclose Content if required to do so by law or in
the good faith belief that such preservation or
disclosure is reasonably necessary to: (a) comply with
legal process; (b) enforce the TOS; (c) respond to
claims that any Content violates the rights of
third-parties; or (d) protect the rights, property, or
personal safety of NetDexia.com, its users and the
public.
You understand that the technical processing and
transmission of the Service, including your Content, may
involve (a) transmissions over various networks; and (b)
changes to conform and adapt to technical requirements
of connecting networks or devices.
-
INDEMNITY
You agree to indemnify and hold NetDexia.com, and its
suppliers, and NetDexia.com’s and its suppliers’
affiliates, officers, agents, co-branders or other
partners, and employees, harmless from any claim or
demand, including reasonable legal fees, made by any
third party due to or arising out of Content you submit,
post, transmit or make available through the Service,
your use of the Service, your connection to the Service,
your violation of the TOS, or your violation of any
rights of another.
-
GENERAL
PRACTICES REGARDING USE, STORAGE AND SERVICE
MODIFICATION
You agree that NetDexia.com or its suppliers: a) may
establish general practices and limits concerning use of
the Service, including without limitation, the maximum
number of email messages that may be sent from or
received by an account on the Service, the maximum size
of any email message that may be sent from or received
by an account on the Service, and the maximum number of
times (and the maximum duration for which) you may
access the Service in a given period of time; b) have no
responsibility or liability for the deletion or failure
to store any messages and other communications or other
Content maintained or transmitted by the Service; c)
reserve the right to log off accounts that are inactive
for an extended period of time; d) reserve the right to
change these general practices and limits at any time,
in its or their sole discretion, with or without notice;
e) reserve the right at any time and from time to time
to modify, temporarily or permanently, the Service (or
any part thereof) with or without notice; f) may supply
any or all of the Software or Service on its own behalf,
or as a sublicensor or reseller on behalf of a third
party supplier, and may substitute such third party
suppliers without notice; g) may quarantine suspected
messages; h) may modify any domain and user settings
with or without notice, including without limitation,
altering settings so that spam or bulk email is denied,
rather than being quarantined, to avoid space capacity
issues which jeopardize the technical or economic
viability of the services offered, or the system used to
implement the services; i) will not permit open relay(ie
third party relay of email messages); shall not be
liable to you or to any third party for any
modification, suspension or discontinuance of the
Service which may occur for routine maintenance, routine
or extraordinary repairs, or the need to respond to a
virus or other attack on the system or using the system.
-
TERMINATION
AND SUSPENSION
You agree that NetDexia.com, in its sole discretion, may
(or may instruct its suppliers to), suspend or terminate
your password, account (or any part thereof) or use of
the Service, remove and discard any Content within the
Service, deactivate or delete your account and all
related information and files in your account and/or bar
any further access to such files or the Service,
discontinue providing the Service, or any part thereof,
with or without notice if NetDexia.com believes that you
have violated or acted inconsistently with the letter or
spirit of the TOS, and have not either cured the breach
(if curable) or provided a satisfactory undertaking to
NetDexia.com or the applicable authorities, within five
(5) business days of receiving a notification of the
breach, or for maintenance purposes. Further, you agree
that NetDexia.com shall not be liable to you or any
third-party for any termination or suspension of your
access to the Service.
-
DEALINGS
WITH THIRD PARTIES
Your interaction with third parties, including (without
limitation): participation in promotions of, advertisers
found on or through the Service, payment and delivery of
goods or services, and any other terms, conditions,
warranties or representations associated with such
dealings, are solely between you and such third parties,
and that NetDexia.com and its suppliers shall not be
responsible or liable for any loss or damage of any sort
incurred as the result of any such dealings or the
presence of such third parties on the Service.
-
NETDEXIA.COM'S PROPRIETARY RIGHTS
You agree the Service and any necessary software used in
connection with it ("Software" contain proprietary and
confidential information protected by applicable
intellectual property and other laws, including but not
limited to copyright, and trade and service mark
protections, and is owned by NetDexia.com or its
suppliers. NetDexia.com grants you a personal,
non-transferable and non-exclusive right and license to
use the object code of its Software on a single
computer, provided you do not (and do not allow any
third party to) reverse engineer, reverse assemble or
otherwise attempt to discover any source code, sell,
assign, sublicense, grant a security interest in or
otherwise transfer any right in the Software or Service,
copy, modify, rent, lease, loan, sell, distribute, or
create derivative works of or based on, the Service or
the Software, in whole or in part, or use modified
versions of the Software, including (without limitation)
to obtain unauthorized access to the Service. You agree
not to access the Service by any means other than
through the interfaces provided by or through
NetDexia.com for use in accessing the Service.
-
DISCLAIMER
OF WARRANTIES, REPRESENTATIONS AND CONDITIONS
(a) YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF
THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS
PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
NETDEXIA.COM AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL
OTHER WARRANTIES, REPRESENTATIONS, GUARANTEES AND
CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES,
REPRESENTATIONS AND CONDITIONS OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
(b) NETDEXIA.COM AND ITS SUPPLIERS MAKE NO WARRANTY THAT
(i) THE SERVICE WILL MEET YOUR REQUIREMENTS, OR BE
UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (ii) THE
RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE
WILL BE ACCURATE OR RELIABLE, (iii) THE QUALITY OF ANY
PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL
PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL
MEET YOUR EXPECTATIONS, AND (iv) ANY ERRORS IN THE
SERVICE OR SOFTWARE WILL BE CORRECTED.
(c) ANY MATERIAL TRANSMITTED, RECEIVED, DOWNLOADED OR
OTHERWISE OBTAINED OR SENT, THROUGH THE USE OF THE
SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT
YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR
COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE
OPENING, DOWNLOAD OR SENDING OF ANY SUCH MATERIAL.
(d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,
OBTAINED BY YOU FROM NETDEXIA.COM OR ITS SUPPLIERS OR
THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY
NOT EXPRESSLY STATED IN THE TOS.
(e) YOU ACKNOWLEDGE THAT: A) AS VIRUSES ARE FREQUENTLY
CREATED AND DISTRIBUTED, THE ANTIVIRUS COMPONENT OF THE
SERVICE IS INTENDED TO DETECT ONLY SPECIFIC KNOWN
VIRUSES AND SOME UNKNOWN VIRUS BEHAVIOR PATTERNS. THERE
IS NO WARRANTY THAT THE SERVICE WILL DETECT ALL VIRUSES
PRESENT ON OR SENT TO YOUR COMPUTER SYSTEM, NETWORK OR
EMAIL SERVER; YOUR RESPONSIBILITIES INCLUDE TO ENSURE
YOU HAVE SUFFICIENT BACK-UP SYSTEMS IN PLACE; AND B) AS
PURVEYORS OF SPAM ARE CONSTANTLY SEEKING TO EVADE
SYSTEMS DESIGNED TO BLOCK BULK EMAIL (ALSO KNOWN AS SPAM
OR JUNK EMAIL), AND AS A USER MAY NOT WISH ALL BULK
EMAIL TO BE BLOCKED, THE BULK EMAIL COMPONENT OF THE
EMAIL SERVICE WILL NOT DETECT OR BLOCK ALL BULK EMAIL,
AND MAY ADDITIONALLY BLOCK EMAIL WHICH YOU DID NOT WISH
TO HAVE BLOCKED. THERE IS NO WARRANTY THAT THE SERVICE
WILL BLOCK ALL BULK EMAIL, OR ONLY BLOCK THE BULK EMAIL
YOU DESIRE TO BE BLOCKED.
-
LIMITATION
OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT NETDEXIA.COM AND
ITS SUPPLIERS, SHALL NOT BE LIABLE FOR ANY, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES,
INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, GOODWILL, USE, DATA OR OTHER TANGIBLE OR
INTANGIBLE LOSSES (EVEN IF NETDEXIA.COM OR ITS SUPPLIER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES),
RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE
SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE
GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA,
INFORMATION OR SERVICES PURCHASED OR OBTAINED OR
MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH
OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR
ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv)
STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE;
OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.
LIABILITY FOR DIRECT DAMAGES SHALL BE LIMITED TO A
MAXIMUM OF THE FEES YOU HAVE ALREADY PAID TO
NETDEXIA.COM FOR THE MONTH IN WHICH THE EVENT GIVING
RISE TO THE LIABILITY OCCURRED.
-
EXCLUSIONS
AND LIMITATIONS
Some jurisdictions bar limitation or exclusion of
certain warranties, representations and conditions or
the limitation or exclusion of liability for incidental
or consequential damages. Accordingly, some of the above
limitations of this Agreement may not apply to you.
-
NOTICE
Notices to you may be made via email, fax, courier or
regular mail. The Service may also provide notices of
changes to the TOS or other matters by displaying
notices or links to notices to you generally on the
Service.
-
TRADEMARK
INFORMATION
Without NetDexia.com's prior permission, you agree not
to display or use in any manner, the NetDexia.com’s or
its suppliers’ trademarks or service marks.
-
GENERAL
INFORMATION
Your subscription form (e.g. covering your term, method
of payment, price etc.) and this TOS, constitute the
entire agreement between you and NetDexia.com and govern
your use of the Service, superseding any prior
agreements between you and NetDexia.com related to email
services. Additional terms and conditions may apply when
you use other services (such as domain name registration
services), third-party content or software. The TOS and
the relationship between you and NetDexia.com shall be
governed by the laws of the province of Ontario and
where applicable, the federal laws of Canada, without
regard to its conflict of law provisions. You agree to
submit to the personal and exclusive jurisdiction of the
courts located within the city of Mississauga, Ontario,
Canada. The failure of NetDexia.com to exercise or
enforce any right or provision of the TOS shall not
constitute a waiver of such right or provision. If any
provision of the TOS is found by a court of competent
jurisdiction to be invalid, the parties nevertheless
agree that the court should try to give effect to the
parties' intentions as reflected in the provision, and
the other provisions of the TOS remain in full force and
effect. You agree that regardless of any statute or law
to the contrary, any claim or cause of action arising
out of or related to use of the Service or the TOS must
be filed within one (1) year after such claim or cause
of action arose or be forever barred. The section titles
in the TOS and schedules are for convenience only and
have no legal or contractual effect.
Exhibit 1 –
Privacy Policy
Please read the following to learn more about our Email
Service privacy policy.
What this Privacy Policy Covers:
-
This Privacy
Policy covers NetDexia.com's treatment of personally
identifiable information that NetDexia.com collects when
you are on the NetDexia.com site, register for, or use,
the Service, and NetDexia.com’s review of the Content
you send or receive.
-
This policy
does not apply to the practices of companies that
NetDexia.com does not own or control, or to people that
NetDexia.com does not employ or manage.
(a)
Information Collection
-
NetDexia.com
collects personally identifiable information when you
register for a NetDexia.com account.
Information Sharing and Disclosure
-
Except as
required by law, NetDexia.com will not sell or rent your
personally identifiable information to anyone without
your consent.
-
NetDexia.com
will send personally identifiable information about you
to other companies or people when:
-
We have your
consent to share the information;
-
We need to
share your information to provide the product or service
you have requested;
-
We need to
send the information to companies who work on behalf of
NetDexia.com to provide a product or service to you.
(Unless we tell you differently, these companies do not
have any right to use the personally identifiable
information we provide to them beyond what is necessary
to assist us.);
-
We respond
to subpoenas, court orders or legal process; or
-
We find that
your actions violate the TOS or any of our usage
guidelines for specific products or services.
(b)
Security
-
Your
NetDexia.com Account Information is password-protected
for your privacy and security.
-
In certain
areas NetDexia.com uses industry-standard SSL-encryption
to protect data transmissions.
Changes to this Privacy Policy
-
NetDexia.com
may edit this policy from time to time. If we make any
substantial changes we will notify you by posting a
prominent announcement on our pages.
Exhibit 2 to EULA - Abuse Policy
Internet Abuse –
Any type of Internet Abuse, including what is commonly
referred to as Spam is strictly forbidden.
Internet Abuse includes, but is not limited to the
following:
-
Sending a
unsolicited chain letter or letters that market a
product or service;
-
Sending any
unsolicited emailings exceeding twenty-five (25) email
recipients;
-
Using the
service in any manner so as to harass, threaten, abuse,
embarrass, or cause distress, unwanted attention or
discomfort to any person or entity;
-
Using the
service in violation of the law, in aid of any unlawful
act or to interfere with the use and operation of our
network.
In the event of Internet Abuse event or complaint, the
offending email account will be suspended and the Domain
Admin will be notified.
In the event, a second Internet Abuse event or complaint
occurs within a period of thirty (30) days, the entire
domain will be suspended and the Domain Admin will be
notified.
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