The NetDexia Guarantee
Uptime Guarantee
We are so confident of the reliability of our service
that we are willing to provide our mxSENTRY and Hosted Email
clients with a 99.99% uptime guarantee. This guarantee
provides clients with a credit of 5% of their monthly
service fees for each 30 minutes of downtime experienced up
to a maximum of 100% of their monthly fees. While we strive
to minimize the amount of maintenance and upgrade windows,
any downtime associated with such downtime is excepted from
this guarantee.
14 Day Satisfaction Guarantee
We are confident that after using NetDexia services, you
and your business with achieve greater productivity,
efficiency and peace of mind. All of our email services come
with an unconditional satisfaction guarantee allowing you to
effectively try out services risk free.
mxSENTRY and Hosted Email are cost effective, reliable,
and feature rich solutions without the need of
hardware/software investment, setup fees or long term
contracts. If you are not satisfied with the benefits of
mxSENTRY or Hosted Email simply contact us through your
NetDexia.com Account within 14 days of your purchase to find
out how to get a refund.
